Returns & Exchanges
At MyFitness, we prioritize your health and satisfaction by offering a 30-day return policy for all unopened and sealed nutritional products. Due to safety regulations, we cannot accept returns on items that have been opened or tampered with.
Initiate Your Request
Contact our support team at [email protected] with your order number and a photo of the sealed product to receive a Return Authorization Code.
Pack Securely
Place the items in their original packaging, ensuring they are well-protected to prevent damage during transit, and include your printed authorization form.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned food items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing